Marketing Yourself and Your Translation Services to AgencieS
If you’re just starting out in the translation industry, you may be trying to determine the best types of clients to get your business off the ground – translation agencies or direct clients.
If
you’re just starting out in the translation industry, you may be trying to
determine the best types of clients to get your business off the ground –
translation agencies or direct clients. Of course, this is all a matter of
personal preference and many translators have determined that working with both translation agencies and direct clients
provides a good mix of interesting projects while keeping their work volume and
income levels up.
Here
are some helpful tips for promoting your translation
business to agencies –
Personalize Your Application
There’s
probably no bigger turnoff for an agency than when a translator sends a generic
carbon-copied email requesting work. You must target your marketing, and ensure
that the email you send is personalised towards the recipient. Do some prior
research and learn a little about the agency you’re applying to. Now, with that
information you can comment on something that caught your eye. You must ‘act’
interested in the agency you’re applying to! Anything personalized you say in
your email will be much more effective than the traditional: To whom it may
concern: I’m writing to offer my translation services’, and so on.
All Agencies Are Not the
Same
We
know that, generally, agencies pay less than direct clients, and they add a
layer between the translator and the client – which, depending on the project
and the client, can be a plus or a minus. But don’t discard agencies altogether
because there are many top-quality agencies out there who pay well, plus you
save a heap of administrative overheads that you’re responsible for when you
work for direct clients. Like all other industries, there are great business
models out there and there are the ones that leave a lot to be desired!
Don’t Sell Yourself Short
Charge
appropriately for your translation work; then earn that money. Many translators
avoid working for agencies because they think they’ll be underpaid and/or
overworked, but that’s not true. There are many great agencies out there who
understand that using quality-conscious translators means that their work
requires less editing, thus saving the agency money: it also means that the
agency’s client’s become loyal clients.
Prove That You Provide Quality Work
Provide
metrics showing the agency the quality of your work. This might include:
- You compile and send a list of queries all
at once, meaning that issues can be resolved before the deadline is
reached. This means no rushed emails to a Project Manager who’s
already rushed off their feet; no file submitted right on the deadline with
questions still unanswered;
- You’re always either on time or ahead of
your deadlines: The Project Manager will never have to make excuses to the
end client.
Actively Seek High-Margin Projects
It’s
quite acceptable to advise the agency that you’re most interested in medium to
large projects – (say) $500 or more. Remember that high margin projects can
often be found in unusual places. For example, translating individual clients’
official documents, such as diplomas, educational transcripts, birth
certificates, drivers’ licenses, and so on can be interesting work, and very
lucrative.
Use Data That’s Available to You
Direct
your marketing to agencies that mesh with your own business goals. One
suggestion is to search the database of Payment Practices for
agencies that other translators rate highly.
Target Small-Medium Size Agencies
This is a generalization, but large
agencies are often geared toward the high-volume low-margin market. You’re more
likely to find small and medium translation agencies that work either primarily
or exclusively in your own specialization.